{"xsrfToken":"1cf9346123e3060f223855962a446e855d42eddb_lout","branding":{"id":"2","key":"sai","name":"Incidencias","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7a196ff5-2a85-4152-b230-20f70d14329e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMWI3Zjk3Yi05NDZjLTRiMWUtYjlhYS1hYTk2Mzk3NmU3M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdhMTk2ZmY1LTJhODUtNDE1Mi1iMjMwLTIwZjcwZDE0MzI5ZSI6WyJyZWFkIl19LCJleHAiOjE3Mzc0NzI0MDAsIm5iZiI6MTczNzQ3MTgwMH0.OMFx-fIZCphLfSaBepSwFrWdVEFKATBtdhAlmRRQvts&client=01b7f97b-946c-4b1e-b9aa-aa963976e73f&mode=fit","logoId":"7a196ff5-2a85-4152-b230-20f70d14329e","isLogoAvailable":true,"helpCenterTitle":"Portal de tickets","sharedPortalName":"Centro de Ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Portal de tickets","sharedPortalName":"Centro de Ayuda","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4c6c6c","helpCenterTitleColor":"#ff00ff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fd7a0d4a-37ff-44bc-afb6-0678ec8739a2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMWI3Zjk3Yi05NDZjLTRiMWUtYjlhYS1hYTk2Mzk3NmU3M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZkN2EwZDRhLTM3ZmYtNDRiYy1hZmI2LTA2NzhlYzg3MzlhMiI6WyJyZWFkIl19LCJleHAiOjE3Mzc0NzI0MDAsIm5iZiI6MTczNzQ3MTgwMH0.h-Nt1u1udqO_2HXLC62lLcUsvtnOVG7-MRgFw4dU_Dg&client=01b7f97b-946c-4b1e-b9aa-aa963976e73f&height=300&mode=fit","bannerMediaApiFileId":"fd7a0d4a-37ff-44bc-afb6-0678ec8739a2","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sai","projectId":10002,"serviceDeskId":2,"name":"Incidencias","description":"<p>Bienvenido. Puedes generar una solicitud Incidencias a partir de las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"20","name":"Alta en servicio","descriptionHtml":"","callToAction":"Alta en servicio","introHtml":"<p>Requerimiento de alta en servicios controlados por Enlaza Soluciones.</p>","icon":10482,"iconUrl":"https://enlazasoluciones.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[3],"key":""},{"id":"12","name":"Compra de material","descriptionHtml":"","callToAction":"Compra de material","introHtml":"<p>Acceda a esta opción para realizar cualquier pedido</p>","icon":10470,"iconUrl":"https://enlazasoluciones.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[3],"key":""},{"id":"9","name":"Enviar un incidente","descriptionHtml":"","callToAction":"Enviar un incidente","introHtml":"<p>Enviar una petición o reportar un problema</p>","icon":10505,"iconUrl":"https://enlazasoluciones.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[3],"key":""},{"id":"10","name":"Realizar una pregunta","descriptionHtml":"","callToAction":"Realizar una pregunta","introHtml":"<p>Siga este procedimiento para realizar la consulta</p>","icon":10491,"iconUrl":"https://enlazasoluciones.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[3],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://enlazasoluciones.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[20,9,10,12]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SAI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMWI3Zjk3Yi05NDZjLTRiMWUtYjlhYS1hYTk2Mzk3NmU3M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc0NzMwMDAsIm5iZiI6MTczNzQ3MTgwMH0.vbQeL4teG-HsehV4aeYvibokzCaD_9dKP3reLsms8NY","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"01b7f97b-946c-4b1e-b9aa-aa963976e73f","tokenDurationInMins":20}},"reqCreate":{"id":9,"projectId":10002,"form":{"name":"Enviar un incidente","descriptionHtml":"","callToAction":"Enviar un incidente","intro":"<p>Enviar una petición o reportar un problema</p>","instructions":"","icon":10505,"iconUrl":"https://enlazasoluciones.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"¿Cuáles son los detalles de la solicitud?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/9","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/9","calendarParams":{"firstDay":0,"date":"2025-01-21T16:03:21+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMWI3Zjk3Yi05NDZjLTRiMWUtYjlhYS1hYTk2Mzk3NmU3M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc0NzMwMDEsIm5iZiI6MTczNzQ3MTgwMX0.0wxwKtcWxekCgq54Jn38tKj8P2JI3JIaj11IzA-2u2M","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"01b7f97b-946c-4b1e-b9aa-aa963976e73f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}